• To work for a professional organization to fulfill personal quest for
personality development.
• To continue my career with organization that will utilize my skills
to benefit mutual growth and success.
• Interested in pursuing a career in a dynamic and goal-oriented
organization with a progressive and learning work environment
where I can utilize my skills and gain further experience while
enhancing the company’s productivity and reputation
Experience
S&P Global, Market Intelligence
Sep 2022 – Present
Islamabad Pakistan
Specialist, Transaction Processing
• Involved in collection of all outstanding receivables, which
includes making collections calls and other communications.
• Enforcing policies and procedures related to payment,
cancellation and suspension/termination of customer’s services.
• Providing general customer service regarding customer refunds,
payment forms, payment discrepancies, and tax forms/
procedures, payment histories, statements of account, among
others.
• Monitoring and maintaining accounts within assigned territory,
which includes performance of reconciliations and adjustments.
• Noting and reporting customer status through account reviews,
account notes and meetings with various business stakeholders.
• Assisting in the maintenance of customer contact information
