Sannan Fareed, Strategic Sales Leader & Customer Success Expert

About

Logical and Organized Individual with a strong foundation in software engineering. Proficient in Web Designing, Marketing and Proficient in Leading a Team to its goals. Ability to translate business requirements into innovative software solutions. Excellent Team Work, Marketing and Communication Skills. Elevating customer success by transforming sales into opportunities for growth, our agency propels businesses towards unprecedented heights of achievement. Looking to Start a career as an Mid-level professional with a reputed IT Company and leading Teams.

Experience

Digital Edge Global

Oct 2023 – Present

United State Of America

Business Developer/A.Manager/Team Lead and Sales Manager

Developed and implemented strategies aimed at increasing customer satisfaction and loyalty. Regularly conduct meetings with staff to review progress and pinpoint areas for improvement. Established processes to ensure smooth workflow across the organization. In addition, Devised and executed lead generation strategies to drive sales growth. Furthermore, work as a bidder on platforms such as Upwork and Fiverr, while also leading customer success teams on Bark.com. Successfully planned and executed group projects, collaborating effectively with others. Moreover, Experience in email marketing and chat support, leveraging tools like Mailchimp, Lusha, Apollo, Discord, and various social media platforms to generate revenue.

IASolutions PVT LTD

Jan 2022 – Feb 2023

Manager/Sales Manager

Team Management, Work as a Web/Software Developer, Communications and Problem Solving, Support And Managing a team of representatives offering customer support, Work with graphics and other designers, Stay up-to-date on technology, Identifying business opportunities and Taking up and reducing business crises

One Ten Communication

Mar 2022 – Jul 2022

United State Of America

Customer Support Executive

International Debt and Loan Relief Services, Managing incoming calls and customer service inquiries, Generating sales leads that develop into new customers, Identifying and assessing customer needs to achieve satisfaction.

1AZO Marketing

Dec 2021 – Apr 2022

United State Of America

Customer Service Executive

Excellent product knowledge to enhance customer support.

Glance Trading

Jan 2021 – Mar 2021

Website Developer

Working for project using .NET Technolology, Javascript, HTML, and CSS, Create and test applications for websites, Present design specs, Work with graphics and other designers, Troubleshoot website problems, Maintain and update websites.

Ibex Global

Feb 2020 – Jan 2021

Customer Support Executive

International Customer Handling And Support.

E-Data Solutions

Jan 2018 – Jan 2020

Customer Service Representative

Communication and Support Offers For Customers, Both before and after they buy and use our products and services

Education

APTECH LEARNING

Jan 2021 – Present

ADSE, Software Engineering

Virtual University

Jul 2020 – Present

BSSE, Software Engineering

Sannan Fareed

Strategic Sales Leader & Customer Success Expert

Skills

Languages