Dear Hiring Manager,
With 8 years of experience in customer service, business support, and sales, I am confident that my skills and expertise
align perfectly with your organization's goals.
In my recent role as Senior Associate—customer Experience at Foodhub, I delivered end-to-end business support, including
account setup, performance analysis, and promotional strategies. I also boosted order volume through upselling and cross-
selling initiatives. My proficiency in Level 1 & 2 technical support and handling inbound/outbound calls, emails, and chats
allowed me to ensure seamless customer experiences. Additionally, I collaborated with cross-functional teams to enhance
operational efficiency.
Previously, as a Business Development Associate at Think & Learn, I successfully executed business strategies, conducted
field sales, and drove growth through innovative marketing. At iOPEX Technologies, I focused on delivering technical
support to clients. My leadership abilities were further honed at Firstsource Solutions, where I led and mentored a team
of 27 employees during a four-month stint as Acting Team Leader, overseeing training and quality assurance programs.
I hold a Master of Science in Botany from PSG College of Arts & Science and am certified in Scrum Master, Lean Six Sigma
Foundations, Excel Essential Training, and Microsoft 365. These certifications have strengthened my analytical and
problem-solving capabilities.
I am eager to contribute my customer-centric approach, technical proficiency, and leadership skills to your dynamic team.
I am particularly drawn to your company for its reputation for innovation and commitment to service excellence. I am
confident that my expertise will add value to your organization. Currently, I am holding a UAE Tourist visa.
Thank you for considering my application. I look forward to discussing how my skills and experience can contribute to your
team’s success.
