I am Saqib Ahmed having a great exposure and experience towards customer Service as well as chat support in many local as well as international organizations.
Experience
If logics communication
Dec 2021 – May 2022
Karachi
Chat support
I was able to manage Outbound calls and emails.
HANDS Pakistan
Oct 2020 – Sep 2021
Karachi
Customer Service Representative
I was directed to respond to queries of public about their eligiblity in different programs launched by the government.and I was able to add data of eligiblible person in the database simultaneously.I used to respond general public on call, SMS and emails.
