Sara Cooley

years of customer service experience

Message

Intro

Asheville, United States

Studied general at Joplin High School

Individual & Family Services

Joined September 11, 2022

Skills

About

i have worked in fast food as a manager, was the manager of a tax office for a decade so I have strong organizational and computer skills, and then a cook in a nursing home. I have knowledge of a bit of everything but customer service is my strong point

Experience

National Healthcare

Jun 2017 – Jun 2022

Joplin, Mo

dietary cook

made sure all meals were on time and met state guidelines, kept work area cleaned and organized, helped with inventory and supply ordering, communicated effectively with other departments and department heads, implemented and adhered dietary orders, helped with scheduling, and made sure department ran smoothly in the absence of the dietary manager.

Burger King

Apr 2015 – Jun 2017

Carthage. Mo

shift supervisor

ran the day to day operations of store when the store manager was off duty, daily and weekly inventory, handled customer and employee complaints, end of day and end of week paperwork, labor budgeting. supply ordering, scheduling, and employee hiring and training

Erickson Tax Service

Jan 2005 – Apr 2015

Joplin, Mo

Office Manager

Prepared tax returns, created and taught the intermediate and advanced tax courses along with self study guides, handled customer complaints, contacted the IRS to help resolve client tax issues, scheduling, employee hiring and training, payroll, cash and credit card transactions, receptionist duties as needed, maintain client records in a secure location, and completed daily tasks pet owner

Education

Joplin High School

Sep 1989 – May 1992

diploma, general