I have a strong background in health and fitness, with a passion for promoting well-being and leading a healthy lifestyle. I’m highly organized and take pride in maintaining structure in both my personal and professional life. My strong work ethic allows me to efficiently complete tasks with accuracy, ensuring high-quality results in everything I do. I'm always eager to learn and grow, and I thrive in environments that value discipline, hard work, and continuous improvement.
Experience
Anytime Fitness
Dec 2021 – Present
Farmington, MN
Lead General Manager
Versatile Manager that plans, directs and coordinates overall operations of organization. Well-rounded and direct leader successful in building relations with upper-level decision makers and resolving critical problem areas to deliver client commitments. Familiar with implementing business plans to ensure a productive environment. I have created and implemented an employee onboarding process for eight locations across Minnesota.
City of Woodbury
Oct 2011 – Present
Mhealth Fairview Sports Center
Customer Service
Handled customer inquiries, payments and service requests for city run programs, contributed to onsite team success with efficient organizational skills. Assisted in training new Customer Service Representatives on company policies,
procedures, and best practices.
Anytime Fitness
Dec 2017 – Aug 2021
Minneapolis,MN
Assistant General Manager
Tracked metrics related to membership numbers, engagement rates, and satisfaction
scores. Created a community environment that provided an opportunity to retain our members to
consistently achieve the location's goals.Managed team of personal trainers, ensuring they provided high-quality service to
Education
University of Minnesota Duluth
Bachelor's of Applied Science, Exercise Science
Columbia Southern University
Masters of Science, Occupational Safety and Health Administration