Sarah Jane Bombon

AIRBNB CUSTOMER SERVICE/VIRTUAL ASSISTANT/PERSONAL ASSISTANT

Message

Intro

Legazpi, Philippines

Studied Hospitality at Mariners' Polytechnic Colleges Foundation

Hospitality

Joined January 14, 2023

Skills

Languages

English

Advanced

About

As a Freelancer, my main purpose is to make an anticipated future outcome by extending help using my skills and knowledge, so you can focus more time on critical tasks in your business. Let's keep in touch!

Experience

Seawolf Assessment Ltd.

Jul 2022 – Jan 2023

New York, USA

Airbnb Customer Service

- Manage inquiries via Hostaway, Airbnb, Booking.com, chats, phone calls, emails, & WhatsApp messages. - Manage daily guests check-in and check-out, make sure the Reservation Calendar is updated. - Communicate daily with Cleaning team to make sure every unit is ready for occupancy.

Shades of Hue Corp.

May 2022 – Jan 2023

New Jersey, USA

Secretary/Receptionist

- Manage incoming calls from customers using Reach UC phone system. - Give basic pricing of products and services. - Appointment setting for clients estimates using Google Calendar.

Klassen Family

Jan 2022 – Jun 2022

Marina Bay, UAE

Personal Assistant

- Assist the family virtually. - Manage online bookings, reservations, appointments. - Calendar Management - Web Research

Hotel St. Ellis

Mar 2017 – Jan 2018

Legazpi City, Philippines

Front Office Executive

- Handled the guest pre-registration. - Check-in and check-out guest on time. - Handled guest billing statements and special requests.

Education

Mariners' Polytechnic Colleges Foundation

Mar 2009 – Apr 2011

Bachelor of Science in Hotel and Restaurant Management , Hospitality