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Sarah May Yanela

Customer Service Representative/ Case Manager

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Intro
Quezon City, Philippines
Joined September 7, 2025

Skills

Languages

English
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Intermediate
About
I’m a detail-oriented and customer-focused professional with a strong background in customer support and operational processes. I thrive in fast-paced, service-driven environments where I can contribute to both customer satisfaction and internal efficiency. I enjoy solving problems, streamlining workflows, and building positive relationships with both customers and teammates.
Experience
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Asurion
Apr 2021 – Mar 2024
United States
Expert
Possessing a profound understanding of the insurance industry, fostering robust connections with clients, a commitment to customer satisfaction, comprehensive knowledge of products and services, adept sales expertise, proficiency in computer technology, a results oriented mindset, exceptional communication skills, and a collaborative approach to teamwork