Hello there!
My name is Sarmad Arif, and I am a BBA - Marketing student at the Northern Alberta Institute of Technology in Alberta, Canada.
My work experience comprises my role as a Cashier and Supervisor at Tropicool Ice Cream Parlour, a small but homely ice cream shop in Innisfail, Alberta.
My work interest is a bit flexible - I would desire a role where my skills in analysis, writing and management are put to good use, which I believe would fit well with most roles.
My strong sides would include my attention to detail (key in analysis), my management skills, and my desire to make a good change in the world. That last one particularly motivates me to do work well.
Experience
Tropicool Ice Cream Parlour
Sep 2021 – Present
Innisfail, Alberta
Cashier, then Supervisor
At Tropicool Ice Cream Parlour, I engaged in the following tasks:
As Cashier, I:
• Operated the POS system for cash, debit and credit transactions
• Coordinated with coworkers to scoop & serve ice cream to the customers
• Ensured that the store was clean (front and back end)
• Assisted management with basic inventory
• Delivered friendly and helpful customer service during all shifts
• Managed store social media presence on Google and Facebook
As Supervisor, I:
• Independently open the store and manage daily operations when the owner is absent
• Handle customer issues, ensuring that they have a positive experience
• Assist with closing duties such as counting money and reconciling receipts
• Perform opening and closing procedures, such as counting cash register, restocking, and cleaning
• Supervise junior staff, including training and overseeing shift responsibilities
