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Sasha Petrie Thompson

A Customer Experience & Marketing Expert- "To stop trying is to start failing. I urge you, don't stop trying" ~S.P.T

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Intro
Jamaica
Studied Sales and Marketing at University of West Indies- Open Campus
Studied at Bridgeport High School
Marketing & Advertising
Joined March 29, 2023

Skills

Languages

English
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Native or Bilingual
About
As a multifaceted and accomplished professional with experience spanning Customer Service, Recruitment, Sales & Marketing, and Social Media Management, I am confident in my ability to excel in any role. With a proven track record of delivering exceptional customer experiences, driving revenue growth, and managing teams, I have consistently demonstrated my ability to meet and exceed organizational objectives. My expertise in identifying areas for improvement, developing effective strategies, and executing with precision has resulted in significant increases in Customer engagement, retention, and satisfaction. As a creative and strategic thinker, I am adept at analyzing data, conducting research, and providing valuable insights to inform decision-making. My ability to lead teams, manage projects, and optimize processes has earned me a reputation as a results-driven professional who can thrive in fast-paced environments.
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Experience
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ChoZen Gen Photography
Jul 2022 – Feb 2023
Creative Director & Social Media Manager (Freelance)
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Community Medical Staffing LLC.
Mar 2022 – Jun 2022
Team Lead with Recruiting Speciality
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Power Herbs UK
Aug 2020 – Feb 2022
Social Media Manager
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Silver Lining Limited
Aug 2018 – Aug 2020
Sales Manager with a speciality in Customer Relations
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Caribbean HR Solutions
Sep 2017 – Nov 2017
Recruiter (3-month Contract)
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Advantage Communications Inc.
Feb 2016 – Feb 2017
Customer Service Representative
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STARTEK INC
Feb 2015 – Jan 2016
Customer Engagement Specialist
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Alorica Inc.
Sep 2014 – Feb 2015
Customer Account Executive
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Ministry of Agriculture and Fisheries
Jul 2013 – Aug 2013
July 2013 Procurement Assistant (Internship)
Education
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University of West Indies- Open Campus
Apr 2017 – Aug 2017
Sales and Marketing Diploma, Sales and Marketing
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Bridgeport High School
Sep 2005 – Jun 2010
High School Diploma