I am a business analyst with more than 10 years experience in business analysis, finance, records management and teaching in several organizations. I have a bachelor degree in Economics and interested to seek new opportunities for my career improvement.
Experience
Watan Social and Technical Association
May 2022 – Present
Kabul, Afghanistan
Project Officer
◦ Ensure the good implementation, follow up and monitoring of the project activities;
◦ Report to the project manager and project senior officer all the updates related to the project activities;
◦ Ensure the representation and coordination with the local authorities as well as communities in the Area;
◦ Coordinate, supervise and assist the field team leader and the field team members in the coordination,
planning and monitoring of all field activities;
◦ Assist Project senior officer and coordinator in producing of project progress reports, quarterly reports,
and annual reports, and or as per donor reporting schedule;
◦ Ensure the selection of the beneficiaries by applying the defined criteria;
◦ Provide necessary administrative support in facilitation of workshops and seminars for potential
stakeholders and beneficiaries in the area of lesson learned, experience sharing and challenges;
◦ Keep the records of relevant monthly and quarterly progress reports of the project;
◦ Update the filling system daily, weekly and monthly bases with incoming and outgoing correspondence.
National Procurement Authority
Jan 2018 – Apr 2022
Kabul, Afghanistan
Business Analyst
◦ Conduct research and case study activities of proposed e-GP modules and develop the concept notes for e- GP modules in case of need;
◦ Collaborate in feasibility study and cost benefit analysis of proposed e-GP modules;
◦ Conduct requirement elicitation and develop business requirement document(BRD), prototype, user
stories, models and layouts to better define requirements for stakeholders;
◦ Prepare development plan for e-GP proposed module (adaptive or agile approach), quality assurance and
testing plan, stakeholder engagement plan and another needed plans in collaboration with the software
development department;
◦ Develop business processes maps of national procurement authority directorates, proposed modules and
re-engineering of processes;
◦ System performance and application testing to ensure the system matches the requirements given by the
shareholders;
◦ Identify system problems and plan solutions to resolve problems and ensure that solutions meet or
exceed the demands and needs provided;
◦ Develop rules of procedure, policies and manuals for developed modules as per need;
◦ Provide e-GP development progress report to national and international stakeholders of the system;
◦ Review, monitor and approve or disapprove modules change request process as per requirements and
prioritizations.
National Procurement Authority
Jan 2017 – Dec 2017
Kabul, Afghanistan
Business Analysis Assistant
◦ Assist specialist in research and case study activities of proposed e-GP modules and develop the concept notes for e-GP modules in case of need;
◦ Assist specialist in feasibility study and cost benefit analysis of proposed e-GP modules;
◦ Assist specialist in requirement elicitation and develop business requirement document(BRD), prototype, user stories, models and layouts to better define requirements for stakeholders;
◦ Develop business processes maps of national procurement authority directorates and proposed modules;
◦ Collaborating with system stakeholders;
◦ Assist specialist developing analytical and descriptive reports for multi purposes;
◦ Assisting department head to prepare electronic procurement system budget and finalizing it with E-GP
donors;
◦ Develop system written and video manuals;
◦ Receive change requests, analysis in accordance with the existing system and prioritize them in
cooperation and coordination with system stakeholders and specialist.
◦ Manage the corresponding of the department and prepare the needed official letters, Peshnihaads
(Applications) and Estilaams (Queries) of the department.
National Procurement Authority
Apr 2015 – Dec 2016
Kabul, Afghanistan
Record Management Assistant
◦ Assisting head of department in preparing technical and operational plans;
◦ Assisting in developing standard forms, SOPs and archiving guidelines as per need;
◦ Continuous research on new systems for records management aligned with ISAD (International Standards
Archival Description) and processes re-engineering;
◦ Administration of procurement documents database and documents accessibility database;
◦ Preparing and digitization the documents according to the standards and defined methodologies as per
records management department’s SOP
◦ Collaboration on indexing and cataloging physical documents as needed;
◦ Preservation of digitized documents in its positions and transfer of physical documents in certain positions
in the document repository after the digitization process;
◦ Preparing and digitization of physical documents;
◦ Preparing reports and presentations related to department and records management.
Program Development Unit/Ministry of Public Works
Mar 2012 – Dec 2014
Kabul, Afghanistan
Finance Assistant
◦ Maintain proper documentation following preset guidelines established by compliance and management;
◦ Records and maintain all transactions in financial system (MS Excel) and receiving system problems, solving
and revising it according to the implementation plan and budget;
◦ Analyzing expenses and revenue to actual budget and save the budget for further utilization it for
purchase of required assets;
◦ Assist in payroll process of PDU staff and provincial workers;
◦ Follow up the process of payroll inside and outside the Ministry of Public Works;
◦ Follow up the PDU salaries to ensure credited into individual accounts;
◦ Assist financial team to prepare fiscal financial planning or budgeting and financial reports;
◦ Cooperation with provincial coordinators and admin team;
◦ Administrating daily operating expenses;
◦ Coordinating all audit activity both internal periodically and external at the end of financial year.
Afghan Wireless Communication Company
Jan 2011 – Dec 2011
Kabul, Afghanistan
Call Center Agent
◦ Receive calls from customers’ and respond them according to their queries and concerns; ◦ Provide information to the customer about the organization’s services and products;
◦ Identify customers' problems and solve them accordingly;
◦ Listen to customers’ suggestions and queries and convey their messages to back office for taking appropriate actions;
◦ Report my performance to team leader;
◦ Attend the meetings and services or products launch sessions and cooperate;
◦ Train new call center agents.
Gauhar Shad Educational Center
Jan 2009 – Mar 2011
Kabul, Afghanistan
Teacher and Head of Department
◦ Instruct students regarding to the institutes rules and environment;
◦ Plan and hold interdepartmental meetings and discuss new opportunities and challenges; ◦ Prepare Lessons, units and other material to complete learning objectives;
◦ Deliver lectures to different classes and prepare lesson plans;
◦ Create, assign and grade various assessments for students, Including tests and quizzes;
◦ Manage the department; solving the problems of students and teachers;
◦ Schedule and appoint teachers for required classes;
◦ Track and evaluate students’ academic progress;
◦ Communicate with students to improve their study methods and habits;
◦ Maintain positive relationship with students and teachers;
◦ Supply material for students and teachers;
◦ Manage the financial affairs of the institute and preparing the financial reports.