Sebastian Zapata

QUALITY ASSURANCE - CONSUMER SERVICE

Intro

Managua, Nicaragua

Studied Certificate at INTEC

Consumer Services

Joined June 8, 2023

Spanish

Native or Bilingual

English

Fluent

About

I'm a customer service representative with 5+ years of experience as well as I've done management jobs.

Experience

TELEPERFORMANCE

Apr 2021 – Feb 2023

Managua, Nicaragua - Remote

Customer Service Representative

Chat support, tickets and email support. Performed training foe new employees.

Education

INTEC

Jul 2020 – Apr 2022

Nurse and Pharmacy Assistant, Certificate