a. Strengthened provider performance visibility through data-driven Excel reports and dashboards, enabling leadership to track patient enrollment, service utilization, and billing trends across CCM, RPM, and BHI programs.
b. Improved financial accuracy and transparency by developing and maintaining detailed billing vs. payment reconciliations, ensuring all CPT codes were accurately billed, matched, and reimbursed.
c. Enhanced revenue cycle efficiency by monitoring claim status and payment timelines, identifying discrepancies, and supporting timely resolution with billing and provider teams.
d. Streamlined data management and reporting workflows, improving coordination between operations, care coordinators, and finance teams to support compliant, efficient delivery of patient care services.
