* Creates a property listing with accurate descriptions and photos.
* Maintained the property listing by updating essential information.
* Confirming booking requests and send welcome messages.
* Creates a comprehensive house rules document.
* Answering queries before and after the check-in.
* Making sure guests have a smooth check-in.
* Share the accurate address and route to the property.
* Track cancellation requests over the phone and updates the calendar.
* Making sure guests leave reviews and handle negative reviews.
* Track rescheduling requests and delayed arrivals.
* Keep the guests informed about any urgent information – like a new construction starting next to the property.