I'm sure having you visit my profile is not just by chance. You are looking at your next possible asset in your company/team! I'm new in Upwork but definitely trained and experienced in an on-the-site job!
Here's why...
I have knowledge in:
-LS CRM
- ZOHO
- Gorgias
-Google Sheets
-Shopify
-MS office
-Freshdesk
-Art of Rapport
experience with :
- a hybrid account for a US based telecommunications company (both call and chat)
- being a chat support with 2 concurrencies and sometimes taking calls.
- (currently) a direct client chat support for an Australian-based customer service company.
-handling customer concerns from general queries to complex billing, order-related concerns to basic troubleshooting and soft marketing.
-Always EAGER and EXCITED to learn and try new things; values an open door relationship; "constructive criticism is vital for success and maintain good partnership between employer and employee", is something I always believe!
-in teaching
-Content/post designs
I could just go on and on but that won't let us have much to talk about. Won't we? Let's talk about it and I can guarantee you that hiring me is the best decision you'll ever make. Cheers to you!
