Outstanding customer service skills
Providing administrative support.
Answering and diverting calls.
Replying to emails and logging relevant requests
Resolve customer technical and service issues in a timely and effective manner.
Excellent technical troubleshooting and issue documentation skills.
Excellent communication skills, both verbal and in written.
Initiative, tenacity, and a real desire to help and support customers.
Ability to prioritize and manage a high workload within a fast paced environment.
Ability to work fully remote, or in an office setting.
