I have been in the Customer Service and Administrative industry for over TEN years. My biggest strengths are empathy and great communication skills. I always actively listen to the customer and then talk them through how to solve their problem. I am proficient in these applications; -CRM. -Zendesk. -Sprout Social. -Hootsuite. -MailChimp. -Slack. -Recurly. -Gmail, Google Calendar, Google Drive, Google Docs Editors, and Google Meet -Katana -Monday.com -Quickbooks I provide cloud-based support services; -Email management -Document Formatting/minutes taking -Task organization -Calendar management -Web-based research -Project management -Light bookkeeping -Executive Assistance/travel and accommodation arrangements -Vendor Management -Social media management. My strengths are; -I am Flexible with working hours and shifts too. -I am very entrepreneurial. -I have always been a detail-oriented human. -A team player and Collaborative individual. -Very Creative with new ideas to tackle work-related issues. -Ability to be empathetic to clients and fellow employees. -I am passionate about my job making me a perfectionist. -Problem solver, having to make sure the client is satisfied with our services is my weakness. -Patient, Honest, and Dedicated. -Able to lead a team. Just to mention but a few. This can be tailored according to your needs.