Experienced in delivering high-quality customer support through phone, email, and chat. Adept at resolving customer concerns, providing product and service information, documenting interactions, and escalating issues when necessary. Known for strong communication skills, empathy, and the ability to work independently in a remote setting while meeting performance metrics.
Core Competencies:
-Inbound & outbound calls
-Email and chat support
-CRM and data entry
-Problem-solving & conflict resolution
-Remote work discipline
