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$3,000 per project
• Manage and support accounts to ensure service quality and client satisfaction • Understand client’s business, knowing exactly which of our products can help them evolve their business • Overview of the business and are up-to-date with the latest industry trends as well as the competition • Ensure stable and/or increased usage of service • Identify and prepare the proposal, make presentations and offer effective solutions to existing clients • Act as a liaison with Sales/OP teams to transition accounts post deal completion. • Assure the Individual gross profit/traffic retention/growth responsibility from allocated accounts • Feed client/operator feedback to Team Leader to update/formulate new products, pricing, and service terms • Support the Team Leader in developing new joiners/providing shadow onsite development opportunities
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Service Skills

Salesforce
Customer Success
Customer Support
Client Retention
Cross Selling
Follow Ups
Client Relations
B2B
Key Account Management
Customer Journeys
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$3,000 per project
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