Hi, My name is Cyhania Kameka. I am a very service focused and hardworking individual. I am highly competent in the customer service field with over 5 years experience.
Your customers are in good hands with my entrepreneurial, team management and sales background which will afford you great customer retention.
HelpDesk Experience:
1. Freshdesk
2. Intercom
3. Zendesk
4. Shopify
5. HelpScout
6. Freshworks
7.Shipstation
Skills and Expertise:
- Respond to support Emails and Live Chat
- Knowledgeable with Microsoft Office & Google Apps(Docs, Sheets, Meet etc)
-I can help you with simple but tedious tasks such as email, scheduling, Social Media Management
-Knowledgeable with Slack & Paypal
I am very flexible and can work depending on your business needs.
My strong Customer Service skills along with my eagerness to learn new things will be of value to your business. Feel free to contact me.
