I am an experienced Customer Service Expert with strong written and oral communication skills. I am a reliable and hardworking individual who has over 4 years of experience giving efficient and high quality service to various call center companies.
I like learning new things that motivates me to do my best at work. I can do multitasking and can handle tasks with minimal supervision. I value diligence and honesty to earn a good reputation as a person and as a worker.
I have experience working in a Financial Industry wherein we handle Fraud prevention and Claims. I've handled mostly Telecommunication Accounts. I have experience with product selling and retention account, mainly for Customer Service roles. I used to be a Tier 2 Tech Expert and guide newly hired on their transition to production. I am a team player. I don't make promises that I can't keep. I can work with a group of people to have a good outcome in assigned tasks. I believe that I have the skills and proper knowledge to perform a job well done.
I am very familiar with using all Microsoft Office, Google products, Internet, Outlook, Canva, Zoom, Slack, WIX, etc., which I know is an advantage in this line of job
My exposure to different industries helps me quickly adapt to challenges and responsibilities. I pay attention to learning, and I am efficient once immersed in the processes.
I look forward to working with you in providing quality service and anything else you may need help with.
