I am an accomplished ITOPS & Infrastructure Solutions & Support Expert with extensive experience in problem management, incident management, service management, team building, and deploying state-of-the-art technology solutions. Reputation for developing strategic plans that greatly enhance infrastructure operations, client satisfaction, and process improvement. My primary focus is on Windows & Linux Servers, macOS, Android, ADDS, DHCP, DNS, Web-Servers, MS 365, SharePoint, MS SQL, Azure, AWS, Virtualization with Hyper-V, Citrix, VMware, Centralized Management with SCCM, WSUS, Jamf, Matrix42, Power BI, SAP B1, VOIP / IP Telephony (Avaya, Yealink, CISCO). I also have extensive expertise in the areas of integration and implementation of LANs, WANs, wireless networks, operating systems, and network management
