- Ability to provide professional and/or character references.
- QA the products and provide true feedback.
- Displays a professional appearance and is a positive role model within the Restaurant, Hotel, Petrol/Gas Station or any other required place.
- Exceptional skills in working well in a difficult and stressful environment.
- Equally comfortable communicating, negotiating, and working with guests, peers, direct
reports, vendors or partners.
- High guest satisfaction expectations and focus.
- Holds self and others accountable to consistently maintain high-performance standards.
- Provided high-quality feedback and wrote comprehensive reports about the shopping
experience to improve and enhance the quality of service offered.
- Constantly helped businesses to increase sales by assisting in improving customer service
awareness.
- Prepared shopper demographics and scenarios in advance.
- Performed secret visits to retail stores, banks, petrol/gas stations, hotels, and restaurants.
- Managed all weekly project management meetings and drove them to gather team spirit and
boost KPIs.
- Created, designed, and deployed data and operation review presentations.
- Looked for surprise and delight consulting opportunities with clients and drove Blue Ops
growth and retention requirements with these clients.
