I'm a Customer Service Specialist with 6 years of experience, and also a junior web developer with 1 year work experience
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Experience
Eve After Dark
Mar 2022 – Mar 2023
Lagos, Nigeria
Customer Service Manager
Monitoring customer service team members to deliver satisfactory resolutions of complaints and swift handling of customers inquiries within the company's standard policies and procedures. Giving feedbacks to the company's CEO regarding drawbacks to services and developing new innovative ways to tackle the issues and position the company at a more privileged advantage.
