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Shahd Mohammed

Virtual assistant

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Intro
Giza, Egypt
Moderator at Elkashef group
Studied Arts at Helwan University
Joined July 27, 2025

Skills

Languages

Arabic
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Native or Bilingual
English
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Advanced
German
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Basic
About
I'm a passionate and organized professional with hands-on experience in Human Resources and Online Moderation, along with a growing interest in graphic design. Over the years, I've developed strong communication skills, people management abilities, and a deep understanding of how to build both healthy work environments and engaging online communities. I also have basic experience in design using tools like Canva and CapCut, which helps me create simple, effective visuals when needed. Experienced in: Recruitment, Employee Management, Online Moderation Basic design skills: Canva, CapCut – for social media posts and simple edits What drives me: Organization, creativity, and helping others grow
Experience
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Elkashef group
Jan 2024 – Present
Remotely
Moderator
Supervised online communities (Facebook, Telegram, Discord, etc.) to ensure adherence to group rules. Responded promptly and politely to member inquiries and support requests. Removed or edited inappropriate content and took action against rule violations. Scheduled and organized regular content/posts to keep the community active. Fostered a safe, respectful, and engaging environment for all users. Reported issues and insights to the management team for continuous improvement.
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Black hand
Sep 2024 – Feb 2025
Remotely
Recruiter
Managed end-to-end recruitment processes, including job postings, CV screening, interviews, and onboarding. Maintained accurate employee records (attendance, payroll, contracts, warnings). Prepared and updated employment contracts and ensured proper documentation. Handled employee relations and resolved internal issues with professionalism and confidentiality. Collaborated with department heads to identify staffing needs and recruit suitable candidates. Conducted new employee orientation and provided administrative support. Ensured compliance with labor laws and internal HR policies.
Education
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Helwan University
Oct 2021 – May 2025
Bechelor , Arts