After two years of hands-on experience in customer support, I'm excited to step into a new role as Help Desk Manager at the same company. My journey has been all about helping people—resolving issues, improving user experiences, and building trust with every interaction. In my new position, I look forward to leading a support team that’s focused on efficiency, empathy, and continuous improvement. I'm passionate about creating smooth technical experiences for users and supporting my team to grow and succeed.
