I am a committed and diligent person who is particularly interested in positions involving administrative support and customer service. I enjoy working in environments where I can help people, solve problems, and contribute to a smooth-running team.
Jobs like customer service, sales support, or data entry that require organisation, communication, and helping others appeal to me. I enjoy both face-to-face and remote work and am always willing to learn new systems and tools.
Excellent communication skills: I speak politely and clearly, and I listen intently.
Solving problems: Despite difficult circumstances, I maintain composure and come up with answers.
Organisational and trustworthy: I effectively manage my time and see projects through to completion.
Team player: I facilitate a positive work environment and get along with people.
I am able to quickly pick up new skills and adapt to various work settings.
Experience
Sainsbury’s,
Dec 2023 – Jun 2025
United Kingdom
Customer Service
Partnering with store management to achieve ambitious seasonal and promotional targets.
Strategically monitoring stock levels and collaborating with suppliers to ensure optimal product availability.
Enhancing the shopping experience by creatively adjusting displays based on evolving customer preferences.
In order to improve customers' shopping experiences, customer service involves interacting with them, making product recommendations, and answering their questions.
An Post
Nov 2019 – May 2022
Ireland
Customer Contact Centre Specialist
Delivered outstanding service by addressing a diverse range of customer enquiries related to postal and financial services via phone, web chat, and email.
kept thorough records while performing secretarial tasks to ensure smooth operations.
handled complex client complaints with professionalism and grace while demonstrating exceptional teamwork.
