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Shalane Perera

Call Center Representative

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Intro
Zagreb, Croatia
Joined July 7, 2025

Skills

Languages

English
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Native or Bilingual
About
I am a highly motivated and adaptable individual with a passion for helping others. My background in biology and medicine has given me a strong foundation in problem-solving, critical thinking, and a deep understanding of human needs. Through my experience working as an assistant in a doctor’s office, I developed excellent communication skills, working with diverse patients and managing a variety of tasks — from answering phone calls to scheduling appointments and providing clear explanations.
Experience
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Dr Anoma Perera, MD
Sep 2016 – Mar 2024
Canada
Office Assistant
I was in charge of handling files and charts, sorting out patient information, setting up appointments, faxing, answering the phone etc.