Motivated individual with outstanding customer service expertise.
Grasps company initiatives quickly, achieving company and personal goals.
Swiftly adapts to shifting seasonal needs, demands and priorities.
Communicates trends and recommendations to customers, and provides
feedback to management. Applies effective teamwork, customer, and sales skills simultaneously. Always uses good judgment when performing duties.
Experience
Xfinity , Comcast.
Aug 2022 – Dec 2022
Jamaica
Technical support.
Processed billing inquiries for products and services. Guides users through diagnostic and troubleshooting processes.