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Shanice Byles

Counsellor/Educator/Customer service rep/Administrative Assistant

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Intro
Saint Ann, Jamaica
Studied at Northern Caribbean University
Studied at Brown's Town Community College
Studied at Westwood High School
Mental Health Care
Joined January 4, 2023

Skills

Languages

English
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Native or Bilingual
About
Results-driven, committed, and earnest Social Work professional offering extensive experience in behavior modification, developing treatment plans, family dynamics, and transforming lives. Demonstrated history of assessing needs, providing support, and working well under pressure. Adept at making important decisions regarding the welfare of children and gathering legal documentation. Proven track record of exhibiting a positive and encouraging demeanor in the presence of clients to help lift their spirits and improve overall well-being.
Experience
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Ministry of Education, Youth and Information
May 2021 – Jan 2022
Educational Social Worker
Comprehensively prepared and submitted evaluations by applying keen observation skills during classroom activities to spot inconsistencies ● Recognized maladaptive behaviors by closely observing students and analyzing records to assist with social, behavioral, and personal problems ● Partnered with teachers, families, and administrators through clear and concise communication, effectively strengthening student success rates ● Independently identified the issues, needs, and challenges of 100+ students in a cluster-based environment through the performance of data analysis to revamp behavior and correct anomalies Revitalized office proceedings by promptly completing and organizing paperwork for 80+ at-risk and special needs students to maximize productivity ● Steered approximately 50 Development and Social Functioning intake interviews and completed 40+ report writing tasks using effective time management skills to complete tasks before deadlines ● Facilitated 30+ WRAT Assessments in multiple primary schools across region 3 by employing strong leadership skills ● Proactively assisted in 100+ Special Education Students’ assessment and recommendations
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Ministry of Education, Youth and Information
Jan 2020 – Aug 2021
Cedric Titus High School
Social Worker
Transformed operations by applying very good analytical skills to successfully identify unengaged students resulting in the return of more than 50% of unengaged students to the school ● Spearheaded weekly communication with students and parents regarding matters of attendance by employing excellent communication and interpersonal skills, improving punctuality and attendance records ● Demonstrated strong collaborative skills by working closely with Guidance Counselors and Teachers to identify and support 50+ at-risk students ● Illustrated very good time management skills to streamline home and community visits, effectively conducting intake interviews
Education
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Northern Caribbean University
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Brown's Town Community College
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Westwood High School