Shanice Swaby

Team Manager, I am a reliable and dedicated individual, I am a fast learner and I welcome change.

Message

Intro

Spanish Town, Jamaica

Team Manager at Ibex Global

Team Manager at ibex global

Studied CXC at Eltham High

Outsourcing/Offshoring

Joined October 30, 2023

Skills

Languages

English

Fluent

About

I love spending time with my family and watching television my daughters means everything to me I love making her smile I enjoy raising her , I have an eye for success and I pride myself in doing what it take to be successful on anything I do. I enjoy interacting with customers assisting in anyway possible to drive customer satisfaction. My strong sides are issues resolution, customer satisfaction, driving and deliver exceptional customer satisfaction.

Experience

Ibex Global

Aug 2016 – Present

Jamaica

Team Manager

manages and maintain a team of 17 agents, track hours complete payroll, drive and maintain performance, present to clients WIN's and opportunities.

ibex global

Aug 2016 – Present

Jamaica

Team Manager

Education

Eltham High

Sep 2007 – Jul 2012

Certificate CXC, CXC