User's Cover Picture
User's avatar

shannel anne mula

Translator

Message
Intro
Minglanilla, Philippines
Frontline Support Representative at Xtendops
Joined April 1, 2025

Skills

Languages

English
-
Fluent
About
I am Customer Support Agent handling Emails , Chats and Phone calls at the same time with 9 years of experience on different accounts. I am confident enough that all the knowledge and experience I have learned can help your company in achieving your visuals and goals. I am more interested in resolving customer concerns and good at building rapport with customers making sure that their issue is resolved not only the concern but their experience and how they are being handled.
Experience
User avatar
Xtendops
May 2021 – Present
Iloilo
Frontline Support Representative
User avatar
Iqor
Nov 2017 – Sep 2020
Iloilo
Back office Support
Offline Works