Shantanna Oakley

Message

Intro

Port Antonio, Jamaica

Studied Computer Forensics at Caribbean Maritime University

Studied General at Happy Grove High School

Hospitality

Joined September 19, 2022

Skills

Languages

English

Native or Bilingual

About

Patient and empathetic Secretary/Office assistant with extensive background in data entry and customer care.

Experience

ASAP Express

Jan 2023 – Dec 2023

Port Antonio, Jamaica

Customer service agent

Answering telephone calls, Head cashier, scan and process packages, data entry,customer queries.

Sutherland

Jul 2019 – Aug 2019

6-10 S Camp Road, Kingston, JM

Customer Service agent

Answering telephone call, chats, and emails. Helping customers with their complaints, solving costumer problems in a timely manner, use company software to track packages and alter their status.

V& C Travel Consultant

Jun 2013 – Jun 2018

17 Harbour Streer, Port Antonio, Portland, JM

Secretary

Screening telephone calls, Administrative duties, Process immigration documents, File income tax returns, Data entry, Meeting arrangements ,Run errands , in charge of keeping documents and office space in order, maintain all confidential personnel files.

Education

Caribbean Maritime University

Sep 2018 – Jan 2020

Bsc Cyber Security & Digital Forensics, Computer Forensics

Happy Grove High School

Sep 2008 – Jun 2013

High School Diploma, General