Shashank Sinha, Virtual Assistant (Admin & Personal)

About

I am a performance-driven professional, with enhanced business acumen and a record of achievements in almost 9.5 years of career. My learning and experience with different business sectors like Market Research, BPO/KPO, E-Commerce, US Mortgage and Hotels etc. have helped me become a versatile professional executive with strong interpersonal, communication & organizational skills and proven abilities in people, vendor & customer relationship management. This includes a mix of field Business Development and Operational Experience while being associated with a leading Organizations as well as Research and Consulting expertise in diverse set of sectors. Seeking similar "Virtual" role to exhibit my acquired skills in core Operations Management, People Management, Stakeholder Management. I am good in managing office management and calender, travel bookings, other secretarial and clerical activities.

Experience

Khattar Group

Oct 2020 – Present

Uttar Pradesh, India

Personal Manager to Director

Responsible for assisting to the Owner/Director and looking after to the whole operations starting from HR/Admin related work, managing employees. Helping the company to become a corporate organization from small sized company. Keeping all the records on daily payments & expenses on Tally Prime and other ERP. Helping CRM team to maintain Mobile Application order’s and to manage customer’s & internal grievances, Giving required trainings to office staffs on various things. Streamlining the employee’s work and managing duty roasters. As per the need of my director’s looking after some of his personal tasks as well.

Keventers

Oct 2017 – Sep 2020

New Delhi

Executive Assistant to Director

Responsible for providing secretarial and administrative support in order to ensure that services are provided in an effective and efficient manner. Working closely with the Director to track and review all his business & bills. Represents my director by welcoming visitors, reviewing correspondence; arranging company and other corporate functions; answering questions and meeting requests directed to him. Maintains director's busy appointment schedule by planning and scheduling meetings, conferences, teleconferences, and travel. Expert hand in using of all modern gadgets for maintaining all international contacts in assisting the director as and when required. Handles National and International travel arrangements.

Q2A Media

Jul 2015 – Jan 2017

New Delhi

EA to VP and Manager Market Research

Responsible for Market Research and secretarial work, providing and maintaining support services to VP (operations), Responsible for Travel, Diary, Facility and Logistics arrangements, Taking MOM and coordinating with other internal departments. Also doing Market/Business Analysis and Data collection, CRM maintenance, Prospect-Account Mapping for various targeted Companies for North American client. Also helped a team of 22 for initiating Pilot Projects.

Bank of America

Nov 2010 – Oct 2013

Gurugram

Team Member

• Worked as an Analyst in Bank of America’s Indian captive unit i.e. BA Continuum India Pvt. Ltd., Gurgaon, Haryana. • Job Responsibilities involve Credit History Analysis for US Mortgage, Mortgage Underwriting, Foreclosure and Bankruptcy Research, etc. • Familiar with Collateral Securities, Credit Reports of US Customers, SSN, Credit Rating Agencies, Fannie Mae and Freddie Mac, HAMP (Home Affordable Modification Program), and loan servicing related to Federal, State and Investor Guidelines. • Worked on Software’s/ Applications like AS400 (DOS Program), I portal, Land safe, Citrix, Real Quest, AACER. • Undergone trainings at Bank of America: PHS. I, PHS II, Six Sigma Basics, Using Excel.

Education

SHUATS

Jan 2017 – Jan 2019

MBA, Master in Finance

JPIHM&CT

Jul 2004 – Jun 2008

BHM, Hotel Management

Shashank Sinha

Virtual Assistant (Admin & Personal)

Skills

Languages