Hi,
I am Certified System Administrator and I will support your staff or helpdesk with their Windows 10/11 computers, networking equipment, and software applications, and cloud platforms.
FIRST CLASS - Phone, chat, email, and remote desktop support is available for helpdesk technical support tasks, IT tickets, assistance, and to resolve any other issues.
Please review the following skillsets to determine if I am a good fit for your needs!
Windows IT Administrator (Tier 2) - Active Directory / Domain Controllers, Migrations/Upgrades, Policies (GPO), and Custom Solutions
- Microsoft Office 365 Administrator for Microsoft Outlook, Teams, Word, and Excel
- Microsoft Exchange Administrator including Email server and message Troubleshooting
- Windows 10, Windows 11
- Technical Support: Including General, Expert, Remote, and Phone Support
- Microsoft Azure AD and Hybrid Cloud/On-prem Domain Controllers
- Troubleshooting Complex Problems
- Debugging and Fixing Broken Automated Processes
-Upgrading/Patching VERSION Services such as Web Server, Mail, OS, etc..
-Remote servicing and setup of Wireless, Printers, User Account Access, and Mail Accounts
RMMs and Remote Agents
- Solarwinds N-Central Expert: Automation Policies, Custom Features, Troubleshooting and Support
- Atera RMM
- ConnectWise Control
- Teamviewer
- Autotask/Datto
Virtual Machines:
- Microsoft Azure
- Microsoft Hyper-V
- VMWare Player, VMWare Workstation, ESXi/vSphere
- Migrations, Troubleshooting, Repair, Upgrade
- P2V/V2P/V2V (Physical to Virtual) Migrations Migrate your Servers to the Cloud today!
- Other Hypervisors
- Advanced Fortinet Fortigate FortiWifi FortiSwitch SonicWALL Ubiquity, setup, installation, troubleshooting, re-configurations, and additions/expansions.
-Advanced WIFI & Wireless Networking: New passwords, Password recovery and reset, NEW Networks, Guest Networks, Quality improvements of range and functionality, troubleshooting, expansion, additions, upgrades.
Firewalls and Router IP Routing
- Sonicwall Routers, SonicPoints
- Cisco
- Watchguard Firebox
- Fortinet Fortigate Fortiswtich FortiWifi FortiClient
- Sonos
- Palo Alto
- All other firewall and routers
VPN IPSec and P2P (Point-to-Point), New VPNs, Troubleshooting and Repair
-OpenVPN
-Forticlient VPN, Fortinet VPNs
-Sonicwall - IKE, IPSec Site-to-site routing
-Watchguard
-Data Recovery: File UN-delete or Lost and Deleted Files, Drive failure, RAID failure, re-stitching, re-construction.
DONT PAY RANSOM! FULL Ransomware Restoration - UN-Locking/DE-crypting!
-1Password, IT Glue, LastPASS
-Autodesk Autotask
-Custom RegEx Expressions
-Tranzact!
- Printing, Scanning troubleshooting, sharing, support, and drivers.
- Wireless Troubleshooting, New Features, Security, Upgrades
- Windows Domain Customization, Scripting, Automation
- Virus removal
Databases and Spreadsheets:
- Data Mining
- Data Entry
- Data Migration
- Data Conversion
- dB Optimization
- Formatting: Normalization, Proper Names, Split Columns, Pivot Tables
