Accomplished Sales Manager offering 31 years of experience developing and maximizing Quantity of sales.
Diligent in building and retaining accounts by providing support and attentive service.
Expertise in marketing strategies, product promotion and merchandising to achieve market penetration. Successful record of expanding network connections through persuasive brand imaging.
Goal-oriented manager with distinguished experience in both industries and proven leadership abilities.
Expert in increasing productivity and customer satisfaction while driving revenue and sales.
Committed to streamlining procedures while optimizing employee talent.
Performance oriented Sales Leader offering exceptional record of achievement over 31-year career.
Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets.
Talented in identifying and capitalizing on
emerging market trends and revenue opportunities
Experience
M/S Sadyah Enterprises
Apr 2015 – Oct 2022
Multan, Punjab, Pakistan
Business Development Manager
Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains. Assessed customer needs and developed customized solutions
to drive sales. Managed accounts to retain existing relationships and grow share of business Coached and promoted high-achieving sales and account management
employees to fill leadership positions with qualified staff and boost company growth.
Prepared sales presentations for clients showing success and credibility of products.
Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers. Conducted market research to discover new
leads, opportunities and messaging. Analyzed sales data to identify opportunities for improvement and created action plans to capitalize on those opportunities.
Communicated product quality and market comparisons by creating sales presentations.
Implemented systems and procedures to increase sales. Created customer loyalty programs to increase repeat business. Organized promotional events and interacted with
community to increase sales volume.
Pakistan Telecommunication Company Limited
Jan 1991 – Dec 2014
Multan, Punjab, Pakistan
CRM Supervisor
Welcome the customers and resolved their complaints about services and Billing.
• Receive customer calls and noted their complaints.
• Receive field staff calls and noted and resolve their problems facing in field, and noted the
rectified complaints and verified through phone call to the customer.
• Contact with defaulter/angry customer to win him back.
• Collect and upload the customers profile CRM and granted him the required services and also
informed about briefly all the services/products of PTCL.
• Daily booked faults informed to field staff and collect report about each fault.
• Prepare the daily working sheet about faults and NCs and informed to high ups.
• Up to date myself about company’s SOPs and the services for the customer.
• Work hard to achieve the KPI set by the high ups.
• Promoting PTCL products/services to the customer,
• Attending time to time assignments from head office.
