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Shelby Edgar

Macon, United States
Consumer Services
Joined May 25, 2024


I am a customer service specialist with over 5 years of experience. I have a passion for helping others
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National Vision Inc.
Nov 2023 – May 2024
Macon GA
Apprentice optician and third key
Assist remote optometrists and obtain prescriptions ● Conduct ophthalmic screenings for glaucoma, cataracts, macular degeneration ● Recommend frames or contact lenses that suit the customer's style, face, and specifications ● Repair, adjust, and fit frames according to the prescription and customer's specification ● Prepare work orders for the optical technicians to use to manufacture the lenses ● Utilize specialized equipment, such as lensometer, pupilometer, and slit lamp ● Maintain inventory on frames and contact lenses to ensure product variety and customer satisfaction ● Educate customers on how to wear and maintain glasses and contact lenses ● Research and file vision insurance authorizations