Sherihan Saqr

Message

Intro

Cairo, Egypt

Customer care relation officer at Dubai electricity and water authority

Studied Art of sociology at Emirates language private school

Joined October 31, 2021

Skills

Languages

English

Fluent

Arabic

Fluent

About

For the past 9 years I’ve been working in a governmental sector in UAE as a customer service , I have a sales experience & I know how to communicate with clients & handing there projects & needs

Experience

Dubai electricity and water authority

Oct 2010 – Present

Dubai

Customer care relation officer

Obtains customer information by answering telephone calls; and verifying information • Determines eligibility by comparing customer information to requirements • Understands customers’ request by listening carefully to their needs and reassure the understanding • Informs clients by explaining procedures; answering questions; providing information • Maintains communication equipment by reporting problems

Education

Emirates language private school

Sep 2001 – Sep 2004

Bachelor , Art of sociology