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Sherika Stevens
Customer Operations Professional
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Overview
Services
1
Intro
location_on
Montego Bay, Jamaica
school
Studied Social Policy and Development at
University of the West Indies, Mona
school
Studied General Studies at
Montego Bay High School for girls
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Joined October 18, 2022
Skills
Customer Service
Customer Support
Internet Research
Data Analytics
Microsoft Excel
Google Sheets
Google AdSense
Cross-functional Team Leadership
Change Leadership
Languages
English
-
Native or Bilingual
About
I have certification in Google Sheets, Team Leadership and Six Sigma. I am great with numbers and with people.
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Experience
Cxstomer LLC
Sep 2021 – Jun 2022
Remote
KYC Quality Analyst
Ibex Global
Jan 2021 – May 2021
Portmore, Jamaica
Operations Manager
24-7 Intouch Contact Centers
Oct 2017 – Jan 2021
Montego Bay, Jamaica
Team Leader > Senior Team Leader
Windy Seas Rentals
Jul 2014 – Aug 2017
Montego Bay, Jamaica
Property Manager
Education
University of the West Indies, Mona
Aug 2009 – Jun 2012
B.Sc.
,
Social Policy and Development
Montego Bay High School for girls
Sep 2001 – Jul 2006
High School Certificate
,
General Studies