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Sheron Duah

Experience in Customer Care BSc. Information Technology

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Intro
Accra, Ghana
Studied IT at Ghana Technology University College
Joined May 11, 2022

Skills

Languages

English
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Fluent
Experience
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Ghana Technology University College
Jan 2019 – Jan 2020
Accra
Software Systems Support
-I rendered assistance to staff and students with software related complaints. -Organized training sessions for staff and students on how to use the softwares developed. -I tested and updated both existing and new softwares developed for the school.
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Parliament House of Ghana
Jan 2018 – Jan 2019
Accra
Customer Care
I received phone calls in the House and provided necessary information and assistance to callers. I performed all switching necessary for making internal calls between extensions within parliament at the PABX (Private Automated Branch Exchange).
Education
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Ghana Technology University College
Jan 2014 – Jan 2018
BSc. Information Technology, IT
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