Shevell Campbell

Customer Service Representative

Message

Intro

St Ann , Jamaica

Studied at Brown’s Town Community College

Studied at Aabuthnott Gallimore High School

Joined November 28, 2023

Skills

Languages

English

Basic

About

I described myself as confident, hardworking, supportive of my coworkers, and someone who has the skills and qualities to match the job description. I have experience working in similar positions, and in previous jobs, my supervisor always complimented me about my speed of work, how I would take responsibility for difficult challenges and to also shadowed new team members whenever they joined the organization.

Experience

Care Solace

Jan 2023 – Jan 2024

Remote (Work from home)

Screener

My duties include providing Care coordinator services for students, families and staff members in getting linked to Mental Health Services.

Ups Company

Jan 2020 – Jul 2021

Jamaica ( Work From Home)

Customer Service Representative

My role was to assist customers with their packages. Providing accurate tracking information. Collecting payments to change the process.

Delta Airlines Booking

Mar 2018 – May 2020

Jamaica (Montego Bay)

Customer Service Representative

My duties were to assist customers with their flight reservations. In this I assisted with their bookings, cancellations, and changing their flights.

AT&T

May 2017 – Feb 2018

Jamaica (Montego Bay)

Customer Service Representative

Working as a customer service representative at AT&T my role was to assist customers with their phone, internet, and TV packages.

Education

Brown’s Town Community College

Aug 2013 – Jun 2014

Associate Degree

Aabuthnott Gallimore High School

Sep 2008 – Jun 2014

CSEC/ High School Diploma