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Shevell Campbell

Customer Service Representative

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Intro
St Ann , Jamaica
Studied at Brown’s Town Community College
Studied at Aabuthnott Gallimore High School
Joined November 28, 2023

Skills

Languages

English
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Basic
About
I described myself as confident, hardworking, supportive of my coworkers, and someone who has the skills and qualities to match the job description. I have experience working in similar positions, and in previous jobs, my supervisor always complimented me about my speed of work, how I would take responsibility for difficult challenges and to also shadowed new team members whenever they joined the organization.
Experience
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Ups Company
Jan 2020 – Jul 2021
Jamaica ( Work From Home)
Customer Service Representative
My role was to assist customers with their packages. Providing accurate tracking information. Collecting payments to change the process.
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Delta Airlines Booking
Mar 2018 – May 2020
Jamaica (Montego Bay)
Customer Service Representative
My duties were to assist customers with their flight reservations. In this I assisted with their bookings, cancellations, and changing their flights.
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AT&T
May 2017 – Feb 2018
Jamaica (Montego Bay)
Customer Service Representative
Working as a customer service representative at AT&T my role was to assist customers with their phone, internet, and TV packages.
Education
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Brown’s Town Community College
Aug 2013 – Jun 2014
Associate Degree
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Aabuthnott Gallimore High School
Sep 2008 – Jun 2014
CSEC/ High School Diploma