User's Cover Picture
User's avatar

SHIMNA JUSTIN RAJ

Customer Service Adviser and Digital Marketing Executive

Message
Intro
Leeds, United Kingdom
Joined June 26, 2025

Skills

Languages

English
-
Intermediate
Tamil
-
Native or Bilingual
Malayalam
-
Basic
About
Detail-oriented and adaptable professional with over 4 years of experience spanning engineering, web development, accounting, and customer service. Started my career as a Trainee Engineer and Junior Web Developer, gaining technical and problem-solving skills. Transitioned into client-facing roles, working as an Accountant cum Customer Service Officer for over three years, where I managed financial records and delivered front-line support. Most recently served as a Customer Service Advisor, honing interpersonal communication and conflict resolution abilities. Strong technical abilities in HTML, CSS, and JavaScript, along with proficiency in SEO, PPC, content marketing, email automation, and analytics. Proven ability to learn quickly, manage diverse responsibilities, and deliver consistent, high-quality results across various industries.
Experience
User avatar
Novacroft
Nov 2024 – Mar 2025
London
Customer Service Adviser