Positive and upbeat Customer Service Specialist
bringing 4.5+ years of customer facing experience
in fast paced settings. Highly adaptable to
addressing diverse customer needs. Proven
history of building trust with customers to
promote satisfaction, resolve concerns and
maintain long-term loyalty.
Experience
WNS - Insurance Australia Group.
Sep 2022 – Dec 2022
Pune
Chief Collection Officer
Key responsibilities:
Make direct contact with Insured and Third party.
Investigate the case and recover the claim amount on the basis of
evidence.
Responsible for Managing the debtor's file and follow up
accordingly.
