I have quite a lot of experience in various industries. I have worked in the restaurant industry, in the real estate industry, as an office manager and as an customer support officer. I'm good at organizing, planning tasks and events, I do everything on time to meet deadlines. I would describe myself as a highly motivated, quick learner, organized, career-oriented, hardworking person.
Experience
Plan B,
Jan 2021 – Feb 2022
Georgia
OFFICE - MANAGER
Ensuring the life of the office (office equipment, furniture, stationery, etc.)
Organization of meetings and telephone conversations, planning current
events with the calendar and instructions of the head, fixing
commitments of the meetings;
Assistance in organizing corporate events;
Work with courier services;
Provide clients and coworkers with basic IT support: app download, WiFi
troubleshooting, Zoom meetings, etc;
Iyideba Bina
May 2019 – Apr 2020
Georgia
REAL ESTATE AGENT
Interacted with customers via phone, email, social media, and in-person
meetings.
Built and organized a database of customers and prospects.
Answered questions about contracts, sale terms, and other real estate
issues.
Consulted with customers to successfully guide processes of purchasing
and sales.
Mediated efforts to negotiate property sales between buyer and seller to
achieve desired results.
Microfinance company Vivus
Sep 2017 – Nov 2018
Georgia
CUSTOMER SUPPORT OFFICER
Resolved customer complaints and answered procedure-related
questions.
Verified support call resolution through consistent customer follow-up
and assessment.
Conferred with customers by phone or by mail to obtain information
about product defects and inform remedial actions.
Shared relevant tools with customers as necessary to reduce support call
frequency.
Studied customer interactions and collected feedback to identify
potential service improvements.
work with tickets over chat or phone calls to help customers, answer
questions, and resolve product issues
