I am a results-driven professional with a strong background in business analysis, customer relationship management, and process optimization. With experience in data analysis, social media monitoring, and team leadership, I thrive in dynamic environments where I can apply my problem-solving skills to drive efficiency and growth. I am passionate about delivering high-quality work, ensuring smooth communication, and mentoring teams to achieve operational excellence.
Work Interests:
I am particularly interested in roles that involve business development, data-driven decision-making, customer engagement, and process improvement. I enjoy analyzing trends, optimizing workflows, and finding innovative solutions to enhance business performance. I am also keen on working in environments that encourage collaboration, learning, and strategic thinking.
My Strong Sides:
• Analytical Mindset: I excel at transforming raw data into actionable insights to improve business strategies.
• Strong Communication & Leadership: I have experience mentoring teams, managing schedules, and ensuring smooth collaboration between different stakeholders.
• Problem-Solving & Process Optimization: I identify inefficiencies and implement solutions that streamline operations.
• Customer-Centric Approach: My background in customer support and relationship management has strengthened my ability to understand client needs and build long-term trust.
• Adaptability & Initiative: I thrive in fast-paced environments, quickly adjusting to new challenges and proactively taking the lead when needed.
Experience
Cognizant
Jan 2022 – Dec 2024
Greater Noida, Uttar Pradesh, India
News analyst (Subject matter expert)
As a News Analyst (Subject Matter Expert), I specialize in analyzing real-time data from social media and public sources to extract actionable insights for industries such as Finance, Public Sector, News, Security, and Crisis Management. My role involves monitoring digital content, identifying trends, and ensuring accurate reporting to support informed decision-making.
Key Responsibilities:
• Transforming real-time data from platforms like Twitter into meaningful signals, helping clients stay ahead of breaking news and emerging trends.
• Monitoring social media platforms to ensure accurate and timely reporting of critical updates.
• Writing concise news summaries and captions, ensuring clarity, conciseness, and relevance for various stakeholders.
• Ensuring data quality and accuracy, filtering errors, and maintaining information integrity.
• Collaborating with teams to improve processes, enhance reporting standards, and optimize data flow.
With a strong background in business analysis, content monitoring, and data-driven decision-making, I bring a detail-oriented and analytical approach to news analysis, helping organizations make timely and well-informed choices.
