Sidali LEBBAD

Message

Intro

Algiers, Algeria

Freelance English,French and Arabic Teacher/Tutor. at Amazingtalker inc.

Freelance English Teacher/Tutor at skyeng internationale

Founder / General Manager at Quarks media work

Retail / E-commerce Vendor at Jumia Algeria

Studied Laptops and PC repairs at Citylabs Academy

Studied ESL english as a second language certification at World Tesol Academy

Studied French Language Certification. at French Cultural Center alger algeria

Studied Electronics Engineering at USTHB Technical University

Studied German Language certification at DSIA Goethe Institute

Studied Mechanical engineering at Technical high school

Joined August 26, 2021

Skills

Languages

French

Native or Bilingual

English

Native or Bilingual

Arabic

Native or Bilingual

German

Advanced

Spanish

Advanced

About

I would like to ask for the opportunity to be part of the large family of your company, I'm a perfectionist a good multitasker. With my 3 years experience in customer service in different e-commerce companies in different fields of expertise such as tech items and food delivery. I would like to bring my personal experience to your company and learn a new professional culture. My fluent proficiency in 4 languages can be a huge advantage to the company. I can easily fit in any team, and I'm a good team player, follow the directive and be entrepreneurial to solve multiple and complex situations. It means, as well, I can take the lead to solve any type of situation to make the customer experience as seamless as possible.

Experience

Amazingtalker inc.

Feb 2020 – Present

online

Freelance English,French and Arabic Teacher/Tutor.

Teaching English/French/Arabic To Students of various age groups. 1-on-1 sessions , Group Classes.

skyeng internationale

Dec 2019 – Present

online

Freelance English Teacher/Tutor

: Teaching English To Students of various age groups. 1-on-1 sessions , Group Classes.E-learning

Quarks media work

Oct 2017 – Present

alger , algeria

Founder / General Manager

Consulting Webapps, Online Marketing, Phone and Laptop Repair,E-commerce.

Jumia Algeria

Sep 2015 – Present

alger , algeria

Retail / E-commerce Vendor

: Freelance vendor on the marketplace.

Hello Fast Delivery inc

Jan 2017 – Oct 2017

alger , algeria

Consultant/interim General Manager

Organizing the teams for the inbound calls. Coordination with IT team and Restaurant owners For menu updates. in charge of customer satisfaction.

algeriestore.com intellix web

Jan 2016 – Jan 2017

alger , algeria

Head of Customer Service (Algeriestore.com)

Managing the Team For customer Service and solving the the advanced customers tickets and Requests.

Djezzy Orascom telecom

Mar 2014 – Jan 2015

alger , algeria

Customer Service Rep

Troubleshooting , Assisting Customers, Activating Sim Cards.

Education

Citylabs Academy

Jan 2017 – Feb 2018

Technical Degree Laptop and Phone repair internship, Laptops and PC repairs

World Tesol Academy

Jan 2017 – Jun 2017

Tesol /Tofl Level C2 English, ESL english as a second language certification

French Cultural Center alger algeria

Jan 2016 – Jun 2016

DALF French Level C2 (Native), French Language Certification.

USTHB Technical University

Sep 2013 – Jun 2016

BSc Bachelor Degree, Electronics Engineering

DSIA Goethe Institute

Jan 2014 – Jun 2015

Telc Deutsch Level B2, German Language certification

Technical high school

Sep 2010 – Jun 2013

Baccalauréat Diploma, Mechanical engineering