Worked in Retail for 20+ yrs with excellent achievements. Worked under pressure and always friendly.
Experience
Tmobile
Nov 2009 – Mar 2022
Ponce, Puerto Rico
Retail Associate Manager
Handle customer service to a 100% customer
satisfaction while maintain churn to the lowest
percent possible
Supervise sales representative and help close the
sale while executing the highest customer
satisfaction
Responsibilities are to sell and maintain current
customers by giving the excellence of service of
our products
Troubleshoot any and all problems to the highest
standards for new and current customers
Comply with daily, monthly and yearly cuota
under all the metrics.
