Sifon Udo

Customer Service Representative

Message

Intro

Abuja, Nigeria

Customer service officer at united Bank For Africa

Studied Statistics at University of Calabar

Joined July 3, 2025

Skills

Languages

English

Fluent

About

A passionate , versatile, dedicative, effective, and confident individual who is also a self-starter with dedication and motivation required in customer's satisfaction with two years of experience as a customer service officer. possessing excellent communication skills, seeking engagement in a company, organization, or firm where hard work and success is rewarded.

Experience

united Bank For Africa

Jan 2025 – Present

Abuja

Customer service officer

Record data, produce receipts and provide information on related banking products and services Obtain and process information required for the provision of services Sell travelers cheque, foreign currency,and money orders.

Fairmoney Microfinance Bank

Jan 2023 – Nov 2024

Abuja

Collections specialist

I monitor the firms account receivable and identify overdue accounts. Use credit bureau data, post office information, internet searches,and other tools to locate customer who have moved or change phone numbers.

SELECT PRINT AND EXHIBITION ( Remote)

Feb 2022 – Dec 2023

Abuja

Business development manager

Proven experience in telemarketing, preferably in the event or exhibition industry Excellent communication skills with a pleasant and persuasive telephone manner Strong sales and negotiation abilities, with a track record of meeting or exceeding targets

Education

University of Calabar

May 2016 – Jun 2021

Second class lower , Statistics