Simrandeep Kaur, Highly motivated with a proper time-management individual, including 2 years of total experience in the field of retail and finance.

About

Being an experienced individual in the field of Finance and retail as well. Have almost 2 years of total experience in both B2C and B2B(Collections/Account receivable). Looking forward to enhance my skills into this domain.

Experience

Genpact

Nov 2021 – Present

B2B Process Associate(AR Analyst)

• Handling day to day customer’s account, for a leading retail client, to facilitate timely payments and invoice deduction. • Prioritizing payments & invoice data based on their age and regularly following up with the customer to resolve issues. • Maintaining data on SAP HANA tool used by internal teams and customer and also using MS Excel.

SYKES BUSINESS SERVICES OF INDIA PVT LTD

Apr 2020 – Jun 2021

B2C Collections Associate

• Handling live chats with the customers related to vehicle financing and solving real time problems. • Collecting and negotiating debt with the customers to receive payment on a certain percentage of the debt. • Preventing repeated payment delinquency by negotiating manageable debt payments by providing payment plan options for the past due bills i.e. splitting of the payments that include partial payments and extension as well.

Education

Chandigarh University

Aug 2016 – May 2019

Bachelor's of Computer Application, Computing

Simrandeep Kaur

Highly motivated with a proper time-management individual, including 2 years of total experience in the field of retail and finance.

Skills

Languages