Sina Saki

Customer Service Representative

Message

Intro

Tehran, Iran

Studied Medicine at Taras Shevchenko

Studied Science at Khayyam Highschool

Consumer Services

Joined September 5, 2022

Skills

Languages

English

Fluent

Persian

Native or Bilingual

About

Support Consultant with over 2 years of experience in a well-known company. Acquainted with providing support and responding to tickets in the shortest amount of time possible. Courteous with customers over the phone or in live chat. Excited to meet and work with more experienced people from whom I can learn and improve my skills every day!

Experience

Supportyourapp

Oct 2019 – Jan 2022

Kyiv

English customer service consultant

I supported over 10 projects for different companies through calls, emails, and chats. Have solved thousands of tickets for each in the quickest time, and had an average customer satisfaction of 90 to 98 % for each project. Product Expert, and Quality Assurance Tester of the team.

Education

Taras Shevchenko

Sep 2018 – Sep 2020

Doctorate, Medicine

Khayyam Highschool

Sep 2012 – May 2016

Diploma, Science